MANILA – The Philippine Health Insurance Corporation (PhilHealth) recently said several accredited collecting agents (ACAs) are ready to roll out its pre-validation system for premium contribution payments beginning December 15.
In an advisory, PhilHealth said the initiative is pursuant to PhilHealth Circular No. 2022-0021, which aims to streamline and strengthen the payment validation process for members using the over-the-counter collection scheme. The ACAs prepared to implement the system include Bank of Commerce, Bank One Savings Corporation, Century Rural Bank, CIS Bayad Center, Penbank Inc., and Philippine Business Bank, Inc.
Other institutions, like Rizal Commercial Banking Corporation, UCPB Savings Bank, Camalig Bank, Inc., and SM Mart, Inc., will begin operations of the new system in January 2026. The Rural Bank of Jose Panganiban and Ventaja International Corporation are likewise part of the accredited list.
Under the enhanced collection procedure, members are advised to generate a Statement of Premium Account (SPA) through the PhilHealth Member Portal or the PhilHealth SPA Generator and present it to the collecting agent before payment.
PhilHealth said ACAs would be equipped with QR codes to facilitate the real-time validation of SPAs generated via the SPA Generator.
The agency encouraged members to check the updated list of ACAs on its official website at www.philhealth.gov.ph/partners/collecting.
For assistance, members may access the SPA Generator through https://spagen.philhealth.gov.ph or contact the 24/7 PhilHealth hotline at (02) 8662-2588. (PNA)