The Department of Budget and Management (DBM) has urged the private sector to help government in improving public services to fast-track the country’s economic recovery.
DBM Secretary Amenah Pangandaman made the call on Thursday in a video message delivered to the Public Sector Quality and Productivity Improvement Forum (PSQPIF) organized by the Development Academy of the Philippines.
“Today’s event is anchored on the Government Quality Management Program which aims to ensure citizen satisfaction through government-wide quality improvement and building capacities across public sector organizations. In other words, it is designed to steer the bureaucracy towards a more ‘citizen-centered service delivery,’” she said in her keynote message.
She said the private sector constitutes “the main stakeholders that will help us advance public service to accelerate the country’s recovery and transformation. They are our allies whose insights could be integrated into our ideas on how we could improve our productivity,” she added.
Pangandaman stressed the importance of stronger cooperation and collaboration among the private sector, the government, and the Filipino people to ensure “improved productivity, innovation, and inclusive engagement.”
She also stressed that the government must act on public concerns “decisively, intelligently, and with utmost integrity,” adding that government workers “must not be fixated on just what needs to be done but on what we want to see for our people — better lives because of well-thought and strategic reforms.”
Pangandaman said DBM now pursues “structural reforms” to help improve government productivity and delivery of public service, citing DBM’s prioritization of the proposed 2023 national budget, support for digital transformation, and the development of the Budget and Treasury Management System as among the agency’s initiatives.
“Through these, we hope the whole government will be able to provide the quality of public service every Filipino deserves, not only because they are taxpayers, but most importantly because they are people who have the right to live decent lives, and whom we gave the oath to serve when we chose to become public servants,” Pangandaman stressed.